Notifications & Activity

What this does

Call-E uses brief notifications when something needs your attention, especially when work finishes after you have moved on to another page.

You can choose supported In app and Email updates in Choose your notification preferences.

What you will see

You may see a notification when:

• Appointment processing needs attention. Call-E sends one appointment-level message if it could not generate one or more appointment results. Open the appointment to see what is available and what needs attention.
• A Zoom action finishes in the background. For example, a Zoom meeting created from an explicit Create Zoom meeting action can include a Join meeting option. The Zoom integration is currently in preview. See What is the Zoom integration?.

What you will not see

Call-E does not show a notification for every successful click.

You usually will not see a notification when:

• You schedule an appointment and the appointment appears or the page moves to the appointment.
• You edit a visible detail such as the client or Call Type and the new value is already shown.
• You save routine details such as a client, profile, preference, setting, Program, or Call Type and the updated information stays visible.
• You start a retry or sync from the page you are already using. For example, retrying a recording or starting a GoHighLevel sync shows an inline status on that page instead of a separate notification.
• You save visible integration settings. When the Zoom or GoHighLevel card changes on screen, that card is the confirmation. Call-E still notifies you if something fails or needs your attention.
• Call-E finishes appointment processing. The results appear on the appointment when they are ready.
• A form can show the problem inline. For routine scheduling errors, Call-E points to the part of the form that needs attention instead of sending a separate notification.
• A card or list already changed. For example, Preferences cards and lifecycle changes usually confirm success by updating the visible state.

Opening the result

When a failure notification points to an appointment, click View to open it. If you are already on that appointment or the appointments list, Call-E may update the page without showing an extra notification.

If something goes wrong

If you see a failure notification, open the appointment from the notification or from the appointments list. The appointment page shows the current state and any available next steps.